Drink500 Privacy Policy
Last updated: August 11, 2026. This Privacy Policy describes how MediaGoats INC d/b/a Drink500 ("we", "us") collects, uses, and protects your personal information when you visit or make a purchase from our website.
Information We Collect
- Order information: name, billing and shipping address, email, phone number, and payment details (processed securely by Shopify — we never see or store your full card number).
- Device information: browser type, IP address, time zone, and cookies, collected automatically to keep the site working and prevent fraud.
- Communications: messages you send us via the contact form or email.
How We Use Your Information
- To fulfill orders — processing payment, arranging shipping, and sending order and tracking confirmations.
- To respond to support requests.
- To screen orders for fraud and risk.
- With your consent, to send occasional product updates or offers (you can unsubscribe anytime).
Sharing Your Information
We share personal information only with service providers who need it to operate our store:
- Shopify — powers our online store and checkout. Read Shopify's privacy policy at shopify.com/legal/privacy.
- Shipping carriers — receive your name and address to deliver orders.
- Payment processors — process transactions securely.
We do not sell your personal information. We may disclose information if required by law or to protect our rights.
Cookies
We use cookies to keep your cart working, remember preferences, and understand site usage. You can control cookies through your browser settings; disabling them may affect checkout functionality.
Data Retention
We retain order records for as long as needed to fulfill orders, meet legal and tax obligations, and resolve disputes. You may request deletion of your data at any time (see below).
Your Rights
Depending on your state of residence (including California residents under the CCPA), you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing. To exercise these rights, email help@drink500.com — we respond within 30 days.
Security
Our site uses SSL encryption throughout, and payments are handled by PCI-compliant processors. No method of transmission is 100% secure, but we take commercially reasonable steps to protect your data.
Children's Privacy
Our site is not intended for anyone under 18, and we do not knowingly collect information from minors.
Changes
We may update this policy to reflect operational or legal changes. Updates take effect when posted on this page.
Contact
MediaGoats INC d/b/a Drink500
16192 Coastal Hwy, Lewes, DE 19958, USA
help@drink500.com · +1 (210) 298-3218
Questions about this policy? Contact us or email help@drink500.com